117 Bernal Rd. #70-151
San Jose, CA 95119
All animals will be
feeding and accurately sexed, unless otherwise noted and agreed upon.
We guarantee live arrival between the temperatures of 40*F-90*F, (with
appropriate heat/cool packs when needed) provided someone is there to
accept the package on the first delivery attempt. Please contact us
within 24 hours of receipt if the animal doesn't appear in good,
apparent health, and we will gladly replace the animal or refund the
purchase price of your animal, at seller discretion, once we receive
the animal back into our care in the same condition as it was sent.
Partial refund, with you keeping the animal, may also be an agreed
upon option for special circumstances. DOAs must be reported
immediately after receipt. Please freeze said animal. We reserve the
right to request pictures of, or the body of, the deceased before
replacement or refund is awarded, again at seller discretion.
We will accept a 25% deposit to hold an animal for two weeks. If
after that time the animal has not been paid for in full, your deposit
is forfeit, unless other arrangements have been made.
All fees including shipping costs must be prepaid prior shipping.
We accept all major Credit Cards via PayPal (We ship to a paypal
verified address only!), US Postal money orders, Cashier checks and
personal checks (Both are subject to bank clearance - may take up to
10 days/2 weeks). PayPal address: Rainbowsrus@sbcglobal.net
All animals will be shipped in a styrofoam lined box, unless other
arrangements are made.
They can be shipped by Fedex Overnight door to door (guaranteed live
arrival), for $75.00. Expensive animals can or will be shipped same
day via Delta Airlines (Delta Dash) to your nearest major airport for
$100 (may be more, have not shipped Delta in a while). Larger/heavier boxes may cost more with either shipping option.
Some orders may be held
back, if we feel it is too hot or cold to ship. Keep in mind - while
temps may be within acceptable ranges where you are, they may be
significantly different at either my location or in the case of
overnight shipments at the package sort location. Your package will be
shipped to you as soon as weather permits. Sorry for any inconvenience
but we will not ship under any circumstances where the animal would be
at risk. We will contact you prior shipping & provide you with
your tracking information.
Email : Rainbowsrus@sbcglobal.net