CARE SHEETS, Stories, Morphs and Genetics
Wait List Process

Terms

Dave Colling
117 Bernal Rd. #70-151
San Jose, CA 95119
408-224-0414
408-506-3075 (cell)
rainbowsrus@sbcglobal.net

Guarantees
All animals will be feeding and accurately sexed, unless otherwise noted and agreed upon. We guarantee live arrival between the temperatures of 40*F-90*F, (with appropriate heat/cool packs when needed) provided someone is there to accept the package on the first delivery attempt. Please contact us within 24 hours of receipt if the animal doesn't appear in good, apparent health, and we will gladly replace the animal or refund the purchase price of your animal, at seller discretion, once we receive the animal back into our care in the same condition as it was sent. Partial refund, with you keeping the animal, may also be an agreed upon option for special circumstances. DOAs must be reported immediately after receipt. Please freeze said animal. We reserve the right to request pictures of, or the body of, the deceased before replacement or refund is awarded, again at seller discretion.

Deposits
We will accept a 25% deposit to hold an animal for two weeks. If after that time the animal has not been paid for in full, your deposit is forfeit, unless other arrangements have been made.

Payments
All fees including shipping costs must be prepaid prior shipping.
We accept all major Credit Cards via PayPal (We ship to a paypal verified address only!), US Postal money orders, Cashier checks and personal checks (Both are subject to bank clearance - may take up to 10 days/2 weeks). PayPal address: Rainbowsrus@sbcglobal.net
at www.paypal.com

Shipping
All animals will be shipped in a styrofoam lined box, unless other arrangements are made.
They can be shipped by Fedex Overnight door to door (guaranteed live arrival), for $60.00. Expensive animals can or will be shipped same day via Delta Airlines (Delta Dash) to your nearest major airport for $100 (may be more, have not shipped Delta in a while). Larger/heavier boxes may cost more with either shipping option.

Weather Conditions:

Some orders may be held back, if we feel it is too hot or cold to ship. Keep in mind - while temps may be within acceptable ranges where you are, they may be significantly different at either my location or in the case of overnight shipments at the package sort location. Your package will be shipped to you as soon as weather permits. Sorry for any inconvenience but we will not ship under any circumstances where the animal would be at risk. We will contact you prior shipping & provide you with your tracking information.

Contact

Email : Rainbowsrus@sbcglobal.net 

Phone: (408)224-0414